We want you to be our long-term regular customer, so we think it's important to tell you how we do business and let you know everything you should about buying our products on our web site. Please take a few moments to read the information below, where we've addressed issues that most often interest our customers.

Privacy and Security
There's nothing more important to us than your privacy and the security of your transaction. Just like any business, we have to collect a certain amount of information in order to get your purchase to you. We also want to be sure that we can communicate with you about your purchase and make sure you know about any related items we have to offer. What we don't do is give your information to anybody else, for any reason, ever. When you use our online ordering system, your address, payment information (including credit card account) and the details of your order are always transmitted and stored securely. We use the best 128-bit SSL encryption when we get your personal information.

Taxes
We have a business presence in Maryland and are thus obliged to collect local sales taxes (5%) on orders shipped to Maryland. If you are having your order shipped to an address in any of the other states, we will ship your order without charging sales tax.

How Long Does It Take To Process My Order?
Credit card orders are the quickest way to receive your order. All credit card orders are shipped IMMEDIATELY (the same day). All US and Canada orders are sent 2-3 day Priority Mail. International orders average 4-6 days via air mail.